After an application is
developed, it becomes an essential part of your business.
After a limited Operational Verification (OV) period,
typically 1 - 2 months, our continued level of participation
is entirely up to you. We can maintain and enhance the system
as needed or give you the tools and documentation necessary to
do it yourself.
Maintenance
It is vital that the software system be efficiently maintained
and problems quickly resolved. The applications must remain
functional and ready to address new opportunities and business
needs. CEC provides professional support and maintenance for
our customers. The cost-effectiveness of software support and
maintenance is important during its entire life cycle.
Adding new features
As the new web application or site is used, over time there
may be maintenance required and lessons to be learned from
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After all, when a new project
is completed, that isn't the end, that is the beginning of the
products lifetime.
After having the public use the site for awhile, you may see
the need for new features. Providing you with additional
functionality is key to long product life. Quick response to
your needs and a smooth functioning software eliminates the
expense of down-times and customer headaches.
You can submit either an RFP or since you are an existing
client, a Change Request, either of which may be quoted. A
change request is a document containing a call for an
adjustment of a system; it is of great importance in the
change management process.
Cutting over new versions
For new features, the new feature set is again uploaded to the
staging server, re-tested, and eventually cut-over to the
live, production application site.
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