Choosing the most cost effective solutions

The MUST DOs for a solid business technology strategy:

Customer database - A company database is the very engine that drives all other software, sales, accounting and the business itself. With a proper DBMS a company can have a dynamic Web site, sales prospecting, broadcast e-mail and many other services.

Effective Web site - Nearly all companies have a Web site, but is it the best possible representation of who you are and what you do? Is it effective, does it get seen (and used), and what else can you to to improve it?

Trained staff - With all of the money companies spend on technology, many are reluctant to properly train the rank and file staff on how to use the features of their technology (software, communications, etc) to be efficient and productive.

Business intelligence - Do you have a crystal clear picture of your most profitable customer segments - where they live, how much they spend with you, how they found out about you and what it cost you to find them? If not, you may be missing out on just one of the many benefits of business intelligence.

Integrated software - Databases drive e-mail, calendars, contact lists, and many other mission critical software within an organization. But are you wasting time and missing out on a lot of functionality? Many companies have multiple databases which do not exchange information automatically with one another. This leads to inefficiencies a general lack of usefulness.

Secure networking - For 2005 and beyond security is an issue which is growing in importance. Different companies and organizations have widely varying degrees of potential risk, however, even the most benign organization that has little to loose from a security breach can afford to ignore security.

A Unified IT Plan - Companies are often very reactive when it comes to IT. Someone complains, or something breaks, and it gets fixed or replaced. Too often planning and IT strategy get left for consideration for a later date. Having a Unified IT Plan means that there is a formal written program in place which pro-actively buys and improves key technologies on a schedule, perhaps covering a number of years into the future. Some companies would argue with this, stating that technologies change too fast, however it is possible to have targets for functionality for up to 5 years into the future, and simply designate the method just prior to that phases implementation.

Is your company ahead of the curve, or are you seeking to catch up? Give us a call for a free consultation and evaluation of your technology strategy.

Computer eCommerce
5694 Mission Center Road #272
San Diego, CA 92109
E-mail: info@computerecommerce.com
Phone: 858.490.1199
Fax: 858.273.2333