Roll-out and Training

Once the development on the Web site, routine/macro or software solution is complete it is time for the installation, implementation and training for the users.

Roll out and Implementation
Implementation includes installation, onsite verification of correct installation, as well as a few other tests to confirm implementation is complete.

The more simple the technology, the easier it will be to operate with minimal training. In fact, for technology that is primarily for use in locations to be operated or supervised by casual staff, simplicity in use and operation will likely be one of the key considerations in our design.

Training
Web sites and software solutions require training for their owners and users to get the most out of their investment. We take the time and have the patience to train in small groups onsite to make sure that your company derives the greatest benefit from our solutions.

The complexity of the training needed for casual staff will in large part depend on the complexity of the technology. This is a good reason for keeping technology simple to use and supervise. The training needs of staff will vary greatly depending on the type of staff (permanent or casual) and the kind of work they do (clerical, technical, operational, managerial and so on).

For staff performing a specific, short-term task, training can be relatively short, and delivered either face to face or in instructional manuals.

Staff performing more complex tasks will need longer, more structured training. It is generally held that trainees learn and retain most by doing ('hands-on' training), with the next most effective method being visual (watching someone else doing), followed by aural (listening to someone talking about doing) and written (reading about doing). Of course, the effectiveness of any particular training technique will differ from person to person, so a range of techniques will usually be employed to ensure every person's needs are met.

eCommerce solutions are good ones. At Computer eCommerce we know how to return a profit on your technology investment. Make one phone call or send us an email today to receive more information on this topic.