| The
next step of shopping cart evolution is likely to take
the form of improved integration with other back-end
services. Shopping carts have become standard equipment
for online vendors. But software developers -- particularly
those that make some of the larger off-the-shelf shopping
cart software packages -- are upping the ante by
integrating additional features into their products.
For example, as
companies become more sophisticated about selling online,
developers are expanding shopping cart functions to
interface not only with elaborate transaction-processing
systems, but also with product inventory databases,
shipping management utilities, marketing recommendation
engines and a host of other systems that are crucial
to doing business online.
In terms of sheer
quality of the shopping experience and integration with
other company departments, experts agree that Amazon
(Nasdaq: AMZN) has long been the company to emulate.
The company's shopping cart is a big part of its success.
However, Amazon built its shopping cart system in-house,
and, for the most part, that system is still not available
to other companies
Recently, Amazon
has begun moving beyond retailing. The company is aiming
to make inroads as a service provider, helping paid
clients set up their own commerce systems. For the most
part, however, companies are buying shopping carts as
part of larger commerce packages.
According to experts,
the offerings that stand out include carts that come
already integrated with other Web development software,
such as transaction-processing and inventory management
applications. IBM's (NYSE: IBM) WebSphere , for example,
integrates Web design capabilities with a complete shopping
cart system.
Analysts have
also cited off-the-shelf components that can be custom-configured
and connected to other business functions as needed.
Makers of these applications include BroadVision (Nasdaq:
BVSN) and Blue Martini.
Another excellent
choice may be Microsoft's Commerce Server 2002. It even
provides a powerful set of capabilities for non-transaction-based
sites including user profiling, content targeting, multi-language,
and advanced business analytics.
Commerce Server
2002 is a great choice for an online store and has features
for transaction-based sites with capabilities for catalog
management, order processing, and merchandising. Organizations
can leverage all or some of the Commerce Server 2002
features depending on their site's needs.
For assistance in selecting the
most appropriate shopping cart software contact
us. |