What is eBusiness?

eBusiness (electronic business) is, in its most basic form, the conduct of business using the Internet. It is a more generic term than eCommerce because it refers to not only buying and selling but also servicing customers and collaborating with business partners and transmission of information. eBusiness is the complex fusion of business processes, enterprise applications, and organizational structure necessary to create a high-performance organization.

But these days Electronic Business (eBusiness) carries a broader definition, not just the buying and selling of goods and services with the help of the Internet, but servicing customers, students, patients, members, or anyone associated with or benefiting from the organization through connectivity and automation. eBusiness includes all of the applications and processes enabling a company to service a business transaction.

In addition, eBusiness includes both front and back office applications that form the core engine for modern business as well as applications that link trading partners throughout the supply chain. It's about collaborating with coworkers or business partners, and conducting electronic transactions within ANY organization, business, or workplace.

Today there are many forms which an eBusiness takes. eBusiness applications include those using information technology to increase sales of products and services; to improve efficiencies and reduce costs; and to enable a company to service its customers and work closely with its vendors and suppliers. It’s about creating new services and streamlining business processes by leveraging the company's computing infrastructure and Internet connectivity.

eBusiness can work for ANY business because it involves the entire business cycle from production, procurement, distribution, sales, payment, fulfillment, restocking and marketing. It's about relationships with customers, employees, suppliers and distributors. It involves support services like banks, lawyers, accountants and government agencies. Schools, hospitals, municipalities, and service organizations can benefit from adopting eBusiness.

It’s the combination of efficient business processes, reliable information technology, and organizational structure (enabled people) necessary to create a competitive high-performing organization, business, or workplace.